This is a great product - I originally bought the V1 and after a couple of years changed the panel to a V2. It made such a difference - V2 is faster and is a perfect way to walk a golf course. I spoke with the support staff and was impressed by their accessibility and their help - I had re-attached the power outlet after the staff at my club had hooked and damaged it. When I made the repair, my wrench caused a few sparks which worried me. The support people were very helpful, taking the time to troubleshoot with me as my ewheel would stop on its own after 14 holes. It turns out that I needed to replace the battery. This was in the fourth year (I play around 200 rounds/year). The new battery is in and everything is running fine now. Thanks for the great service.

updated V1 with V2 motherboard & new battery works like new . Very Happy

Put a replacement battery in my V1. I'm getting thru 18 holes but there is only 2 lights showing . That's OK because I usually only play 18 a day. Was easy to install.

The V1 is great . There's just one problem . It would work much better if i can ever get a new battery . It's just an expensive paper weight

I have walked three rounds a week with my eWheels, and never had a problem with the charge lasting a full round or more. It is wonderful to walk down the middle of the fairway and guide my clubs to my ball. This allows me to prepare for my next shot, and to be ready to hit when it is my turn. My eWheels has speeded up play for both me and my entire foresome. Thanks for a great product.

Salesperson was great! Our 2 and 3 year old V1 Alphards are ready for a couple more years!

I've had this v1 since 4/5/2020 and have had to replace my original (under warranty). The replacement is now failing on the course after 15 holes. The help desk will not tell me if the replacement battery is under warranty. The price of the battery has gone up from $99 to $150. The other problem is that the batteries are out of stock. Not very happy with my unit. If I cant depend on it, then I dont want it. Let the buyer beware.

Battery, and Sun Mountain Speed Cart mounting brackets both arrived together. All was good, installed battery in short order then plugged in to charge up for a round of golf the next day. Then got to work on the brackets, which were easily installed. The bigger task was getting the brake cable disconnected, wow, much harder than I expected. Task was accomplished and all is great. Thank you for the very prompt delivery of product.

I've had the V1 for 26 months. The battery is not holding a charge for 18 holes. There are no batteries in stock. They say batteries are on order but won't let me place an order for one. They say keep checking the website. What happens if I miss out on this shipment? If they don't know how many batteries are needed how do they know how many to order. On top of that they raised the price to $150. Great way to treat your customers

Your support was very helpful in determining my problem was the battery. Was easy to replace and works fine.

Needed to replace 3yr old battery. Works Great and Easy to Replace!

Battery change very good I like very alphard

I installed the new battery at the same time I upgraded to a V-2 motherboard. The battery as delivered had a 40% (2 lights) charge and would not accept any further charging. I left it on for more than an hour. So then I used it to play a round and made it through 10 holes before it died. Pushed it the remainder of the round. When I charged it for 3 hours (normal for the old battery), sucess (5 lights) and no problems since. Not sure why this happened or if it can be duplicated, but was a bit concerned. One last thought. The faceplate is made weather proof by having a bead of grease around the entire plate. I renewed this with vaseline when I changed the faceplate for the V-2 upgrade. You should mention this in your install video, or better yet, put in a grove that would accept an o-ring to make the seal water tight.

Immediate response to my order. Product received as promised. Video on website made installation easy and without incident. Exceptional service.

I don't know why they don't return They said I ordered the wrong one and will return it. why won't you A sign that it will be sold

Easy to replace & it fit.

So far so good, I'm able to make 18 holes, but haven't tried anything longer.

Sad that the battery won't allow me to play more than 14 holes now that it's off warranty

I was sad to see that the battery price increased from $100 to $150 over the last 3 years. That said, my cart is running like new. I am setting a timer for 2 hours when I plug it in so I don’t accidentally leave it plugged in to long hoping this one will last longer. I do use it just about every day.

This was a replacement battery. My old one was 18mo old when it would not hold a charge for a full 18 holes.

Again. Shouldn’t have to replace a battery so quick in ownership. Disappointed

Easy to install.

Easy install after watching youtube video

Very easy battery replacement. New battery works perfectly