Ordered my ewheel right side wheel motor. It got to me in a week. Replaced the old wheel with the new motor and it runs like it’s brand new!
Work very well ,save à lot energy
Website makes ordering parts fast and easy. About the third time I used the V1, I had the remote in my pocket and it ran into a lake. I hadn't used it for almost three years. Finally had a chance to look for the parts and their new site was up. Put in the V2 'board' with the remote. The right motor/wheel had seized so I replaced it also. V2 remote has a 'lock' so that it will not 'runaway'. Not bad for a $3,000 caddy!..........phone, laser and other stuff went into the lake too..........
As the owner of Golf Etc, Medford (Golf Shop of Southern Oregon), I sold a number of the Club Boosters units. Earlies this year (2022) one of my customers reported that one motor was binding and not driving. I disassembled the motor and discovered that a washer/shim had broken and worked is way into the motor magnetic field. I contacted your distributor and provided pictures. I was told that they had never heard of this problem but I needed to replace the motor. I cleaned up the motor and removed the broken parts and the motor is operating fine many months later. Recently another customer reported the same issue. Again I disassembled the motor and discovered the same problem. I reported this to your distributor as well as Alphard direct. I was told that I needed to purchase a new motor. I did purchase the new motor as the damage was too great that the motor would not operate correctly.
I believe in customer satisfaction and made multiple attempts to inform the distributor as well as Alphard of this problem in the hopes that someone would take an interest in researching a product improvement. The impression that I have is that you would rather sell a new motor at $180.00 rather than improve the existing.
If anyone cares to discuss my experiences with this subject, I can be reached at 541-944-8589 or via e-mail at Golfshopso@gmail.com
I purchased this 3 years ago and used it every weekend most of the time Saturday and Sunday. It’s been a workhorse. The other weekend my right side hub locked up. I purchased the hub and it came in 4 days. Easy to install works perfectly.
Motor for right side went out on V2, ordered on a Sunday and had it on Wednesday. Easy install used video from web site. Love my cart.
Had my V1 since July 2018 third year of the battery went out and the remote control now it looks like my left we’ll have to be replaced cause it’s squeaking and there’s a lot of resistance kills the battery after 17 holes this thing is nickel and dimeing me!
HAGENS- Steve(HB42212) s.
The motor which was delivered so quick is running well. Thanks.
I bought an original GO FUND ME V1! Initial issue was that it did not drive straight. Installed V2 upgrade, which fixed the issue. Cart tracks perfectly straight. The install instructions worked fine. Next, the right wheel bearing broke thru the metal housing. Purchased the replacement motor kit and the install instructions worked perfectly - job complete in 45 minutes.
Fast delivery. Works great. Easy to install. Perfect.
Wheel motors were shipped quickly and in good shape. They were easy to install after watching a YouTube video.
The Alphard team was very helpful in helping me troubleshoot the issue. Once the motor was identified as the culprit, it was shipped fast and it was relatively easy to install. While you are at it, try to tighten both sides where the wheels attached to the unit. This will reduce unnecessary and unwanted movement as the unit navigates your bag on rough terrain.
Just as decribed