Linda S.
We love our Cyber Cart. It is easy for us to operate. Lots of nice features.
Jonathan D.
Great quality of life improvement over the v2 pro so far!
BILLY S.
I’ve seen the horror stories of the customer service experiences. I was scared to pull the trigger. I have a v1 and upgraded to v2. V2 was awesome. I left in the bed of my truck and screwed up one of the wheels. My fault 100%. I used it 5 days a week for 3 yrs playing 9 holes. Got all of my money outta it. Received the email for Black Friday sale and pulled trigger on CyberCart. Love it. Had for a few weeks. Only gripe is it a lil awkward to store. Won’t sit up in bed of truck w the trunk case (I have a bed cover). I bought a bin from Lowe’s for $10 place it in there. Works great.
Robert W.
Set up is super fast, played 18 holes and had about 80% battery remaining! Love it!
Pete C.
I purchased the cybercart after a golf buddy got one 6 months ago and I saw it in action. It has a wide stance to prevent tipping, handles going up hills without flipping and down hills without racing away, and handles side slopes easily. The gyroscope keeps cybercart on track and the bag straps keep everything secure as a unit. Cybercart addressed all my gripes about my previous cart in a very handsome package. I strongly recommend the cybercart for all golfers.
Tom W.
The cart is somewhat cumbersome and difficult to open up and get going. The remote and cart pairing is sometimes slow or non-working and re-pairing is necessary. The separate seat added on it very flimsy. I worry about bending the metal or breaking the seat.
Michael A.
The cart is working great and is very stable. I am very pleased with the overall performance.
Stephen A.
Took the cyber cart out for the first time a few days ago. I expected a bit of a learning curve but was super easy to get acclimated. Learning the best way to fold and unfold the cart. The videos are helpful there. I won't lie, it is heavy to pick up and get in and out of my Jeep Overall, look forward to the experience of playing and enjoying the walk!
Jim W.
Have used mine for several rounds now and it performs as good or better than the V1 or V2.
Tracks straight, even up or down hills and the built in wheelie bars help to keep it steady on extreme uphill treks.
The only negative is the weight. It is much heavier than either of my previous models. Not a deal breaker, but something to consider if you have back issues.
Jamie H.
I have only 2 complaints as the cart is mostly awesome. 1) there is no way to restart at same speed as you stop. 2) my carry bag hits the release for the front wheel which releases the wheel and flips the cart.
James M.
Heavy cart even without compact battery, at least 50 lbs sprained my back lifting it on to SUV trunk. Hard and awkward to unfold trying to stretch it far enough for clip to latch, but folding it is easier. Have to carry small battery pack to add charge to remote which doesn't last a full 18 hole round. Cart battery will go 36+ holes though. Stand golf bag fits well on cart and does not rotate like other e carts. Overall, happy with purchase especially with Black Friday discount.
Thomas O.
Cybercart is by far the best electric cart on the market today, and I have 3. Cybercart is stable in all environment and will not tip over unless put on impossible terrain. The dual motor system gives you exact pinpoint control, not like the schizophrenic maneuvering of Cybercart’s competitors. The only negative (if it be one) is that Cybercart is heavy, but that is offset by its stability. Great product. Great electric golf cart.
Karl K.
My Cybercart is my first experience with an electric pushcart, and I’ve played twice with it - 11 holes and 18 holes. The instructions are simple and clear. I had to try a couple of times to pair the remote, but that may have been my error. My course is hilly and the cart proved stable on both steep uphills and side hills. The range is good and it is quickly responsive to the remote. After 11 holes I still had 4 of 5 green lights and after 18 I had 3. My only somewhat negative comment is that it is a bit difficult to get the main frame to extend and lock in.
Dave A.
Its so great , makes the round so much easier. 3 of us in our foursome have them and we play everyday.
James M.
The Cybercart has been a joy to use. It is quiet, responsive and sturdy. My clubs are securely strapped in without shifting. Controls are intuitive. The battery provides plenty of power for 18 holes and beyond. It is very stable. The wheelbase is wider than competitive products and it has a high clearance for rolling over the occasional tree root or other obstruction. Clearly a lot of thought was put into the engineering of the cart. Good job Alphard!
Richard N.
Cart takes some time to learn to unfold a maneuver but after you get the hang of it, operation is simple. I do have some difficulty getting it to pair with the remote when it first starts up, hopefully this will improve over time.
The provided phone holder is terrible you have to constantly tighten the swivel nut or it falls off. I’ve removed it and replaced it with the holder on my old cart.
I do like the magnetic pads on the cart great to hold my range finder. Love to be back walking without push my trolley up hills.
Jeff D.
Ordered during Black Friday and received in 4 days.
Scott R.
Why did I ever wait so long to get this cart!! I have always loved to walk and now it’s even better. Controlling the cart is very easy with the remote, the cart is very responsive and can move pretty quick. Set-up and breakdown is also simple, the battery is easy to install/remove and last a long time. On top of this the customer service is great!
Roy R.
First electric cart and I am amazed! I still have fuel in the tank after #15.
Gerardo C.
Excellent product, it has helped me a lot. It’s easy to fold and unfold.
I recommend this product.
John S.
So far it’s the upgrade I wanted. I liked the last version V2, but this is all the upgrades that I’ve wanted.
Steve B.
So far so good. A couple of rounds and huge difference between pushing a cart and one which is remote. It is so much better. Still getting use to controlling but about there. Very happy with purchase.
ernie s.
This thing is awesome!!!! I played my first round with it recently and my buddy has an MGI Zip Navigator. The cybercart base is wider (my buddy actually has the cart flip on its side) and just significantly more storage.
I played a really hilly course and the battery had plenty of juice afterwards. I love the magnet on the side for my range finder.
Super easy to drive, never had any issues at all. Playing again this weekend and I can’t wait to get this thing back out there.
Oh yeah, it really folds down to a small footprint. It is slight larger than my old clicgear but not by too much.
I can’t recommend the Cybercart enough!!!
Jason T.
The Cybercart is a game changer! It completely elevates your golf experience. My friend and I describe it as life changing. No fatigue when walking on hilly courses! The cart lasts for multiple rounds and is built with great quality. Ease of use and setup make it nearly perfect. I can honestly say I don’t have one complaint about it.
Charles G.
I love my Cybercart. Golf season is almost over in the Northeast. I bought my cart late in the season using your deep discount and have used it 3 times before snow ended my season. I’m looking forward to a great season next year of casually walking while my clubs travel beside me. A great product!
Keep up the great work
Luke A.
Works as advertised, takes a very short time to master the remote. My course has lots of hills and some steep areas near greens, never an issue.
Kenneth A.
So far so good. Walked 36 holes on a full charge and got 2 lights out of 5 still on. Very stable, no turnovers yet.
cooper r.
Works great. Very responsive. Only drawback is the size of cart when folded for storage
Dave s.
What a terrific cart, easy to operate, very responsive and fits both cart bags and walking bags. Folds tightly and battery do compact, my friends can’t believe it.
Aaron F.
Great cart and worked well all around. Had to reconnect 2 times during the round, but was not inhibiting play. Did not make me a better golfer… yet
Rick B.
I’ve only played 1 round since I got the cybercart but it was just as advertised. I play a very hilly course and I didn’t have any problems. The cart climbed the hills without any issues and didn’t come close to tipping over.
Kevin P.
The cyber art was everything I expected it to be. My first self propelled cart.
Denny
Awesome electric golf cart. Very easy to use and seems to be very well built.
Anthony K.
Great piece of kit. I was so relaxed at the end of my round.
Jack B.
Great balance and center of gravity. Tracking is excellent.
Laurence P.
Love the new design for better access to my clubs and easier transport. Well done!
Ian W.
Cannot wait for the summer as this will change my life
Michael B.
Received the cyber cart very quick postage,
Charged the battery overnight as recommended, I’ve used it twice now, could not be happier,
Dan M.
I have used a V2Pro on my clicGear cart the last two years and loved how it worked for me walking 18 at least 3 times per week. When Alphard came up with an upgrade offer, I decided to take the plunge and trade in my V2 Pro for the Cybercart. I have only used it a couple of times before the weather got bad and love the improved maneuverability it offers over my old V2Pro set up. Dealing with Alphard has been a pleasure and the trade in refund was handled quickly and easily. Great job, Alphard. Thanks for the additional items included with my new Cybercart.
Robert L.
After unpacking and charging battery and remote, first time I went to use it the battery would not set in. after looking at everything, one of the pins was laid over by the battery. I was able to straighten the pin and finally get battery installed and unit is now operable, but I have to leave battery in now at all times when charging for fear that it will mash the pin again.
Michael O.
Do not buy. My cart came with the wheels cambered out and the cart has to work twice as hard to go forward. I burn through a set of wheels every 4 months.
I told Alphard and even sent them videos of how out of line it was and all they did was send a new set of wheels that I have already burned through. Problem has never been fixed.
SAVE YOUR MONEY!
Zak T.
I’d like to start with “wow”. While I gave it 4 stars, there is no regret with my purchase. I will try to get into the reason for my rating below.
A little about me.. I am coming from a Motocaddy M1 DHC so I’ve had an electric cart for a while, but no remote feature. I am on pace to post around 150 rounds this year with more than half of them walking. I wanted to wait until I put 10 rounds on the Cybercart before giving any reviews in case someone is on the fence.
First impressions, it is large and heavy. It stands tall compared to my M1. The weight, width, and height add to the positives. It holds my C130 cart bag perfectly and adds a more upright angle to easily access clubs. Even with the added size to other carts on the market, it folds down very compact and it’s easy to get in and out. The unboxing and set up took about 10 minutes and then you need to let the battery charge for five hours before using.
Useage, this is my first experience with a remote cart and I have grown out of the “playing” phase. I feel like this thing has some speed and will turn on a dime. I am able to load this thing up with anything I would want in a traditional cart and it doesn’t seem to phase it. My course is kinda hilly here in the Carolinas and I seem to rarely hit the wheelie bars. It is also quiet.
Cons, the reason for my lack of five stars comes from two things. Range, while it is more than enough, I saw reviews saying that the cart would run ahead of them 40 to 50 yards, but mine stops after about 20. Battery life, this is the largest complaint/concern I have. I have followed every instruction about charging and storing the battery, but after almost every round I have one bar or less remaining (there are 5). I wouldn’t try to go more than 20 holes let alone the 36 they advertise. There is a little bit of battery anxiety whenever I’ve got two bars left and a few holes to go.
Things not taken into my score. Every interaction that I’ve had with support has felt like an AI bot. I originally reached out about upcoming Black Friday sales and price drop guarantee since I was buying a few weeks before. I got a laundry list of replies, as if I had searched on Google. Similar thing whenever I reached out about a question with the remote. I don’t feel like I’ve talked to a human yet. I did buy another phone holder and foresee myself doing the same with the umbrella holder.
I have thoroughly enjoyed this purchase and would recommend it as well. As for the future, I hope the battery life doesn’t depreciate where I can’t get a full round in. Also, I do have concerns about the wheels since that is where the motors are. I could see where repeated use on cart paths will wear the wheels out and then I’m not sure how easy they are to replace. They appear to be a foam or plastic.
Todd G.
I'm very happy with the cyber cart as an upgrade from my VR2 cart. I've only gotten to use it a couple of times but it has worked flawlessly when I have used it.
I really like the battery set up and how small and tightly the system folds up too.
If there was any negative it would be how heavy the cart is when folded up to lift to the truck, its certainly doable for me however I could se where it may be difficult for an older lady golfer.
Toni E.
The cyber cart has been a great addition to my golf round, definitely makes walking more enjoyable compared to pushing my normal cart. Everything has worked flawlessly so far. If I had any complaints it would be that the cup holder is terrible. I feel like half the world carries either a yeti or Stanley Cup would be great if they made a cup holder that could handle a normal “cup”.
Beau B.
This is the most stable trolley I have used.
Love this product and recommend it highly.
Ben L.
I have had a V1 with a Chicgear 3.5.
I have had A V2 with a Chicgear 4.0!
Loved Both compared to a Kangaroo! Or other options!
Only complaint within those is they ate up a Bunch of Trunk Space (and I drive an SUV!)
I bought the first Cybercart my course inventoried!
I Love It!
To look at Numerous 5 Star reviews and then see a Few negative reviews with Cybercarts that have obviously been Abused is Sad! Shame on You!
My cart has been used Twice a week (or more) for a More than a Year and I have not experienced any of the problems mentioned in the “Negative Nelly” Reviews!
The Bag Bracket did cause wear marks on my bag!
So I simply place a folded towel between it and My Bag!
Ben
Albert C.
I really love my new Cybercart, I have used three other Electric carts, this one out-performs the other three. The Cybercart is more stable and more responsive than others I've used
Brice C.
Upgraded from Omni Cart w/V2. Like the integrated design. Very easy to setup and get started. Seems to be well designed. Very satisfied after using for a month.
Dwight E.
I play golf 4-6 times a week and would give my Cybercart 10 Stars if possible! The more expensive carts at the country club tip over very easily, but the Cybercarts wide track make them much more stable. They are easy to set-up and very compact when transporting... which eliminates those expensive storage & tipping costs at the country club. The battery is easy to remove & charge as well. The only issue I had with the 1st Gen Cybercart was wearing out the tires, which Alphard Golf replaced for free with their new / upgraded tire design. Seriously, these are the best electric golf push carts for the money, bar none! Play well and enjoy the walk fellow golf nuts!!!
Raymond R.
Absolutely love this this cart!!... This is my second Cyber cart.. I put over 250 rounds into my first one and handed it down to one of my buddies. (it's still going strong!)Alphard is the best cart!!.. Thank you!
P. S. I hope in the future we'll be able to replace the tred on our carts. I used it so much, it's almost completely slick
Roger L.
I really like my cybercart and sidekick, EXCEPT the sidekick i had from my V2 worked for a while and then is stopped working. After describing the issue i was told i had to purchase a new. I did, and now that one has stopped talking after working all season long. Addtionally, the rear wheels of the cybercart are towed out and the wheels are wearing on the inside. Support on both these question lead to several follow up requests in addition to the request for the purchase number. YOUR SUPPORT SUCKS.
Robert S.
Works great. Feels solid. Very compact. Highly recommend.
Brian W.
Works as expected. Upgrade vs the V2. Happy with purchase and the features.
Jerald M.
Love the new Cybercart! Trade in process was easy and quick. Very happy I did it!
John C.
I love how easy this cart is to set up for play and fold when finished my round!
John J.
I love walking the course with my electric caddie. I have used it approximately 13 rounds. It has all the features I need. The battery easily lasts 18 holes. I have not tried to go longer. It is super stable, has not come close to tipping over even on steep hills. I especially like that I can charge my phone or plug in a speaker for music. Set-up takes a little effort but definitely worth it. It’s pretty heavy but I was ok with that because the weight enhances the stability. It’s easy to go to push mode which I do on the bridges on my course. The only minor issue is that the remote will occasionally shut off on its own but it’s infrequent. Time will tell on the longevity of the unit but so far I couldn’t be happier. I
Cody C.
Ordered the Alphacart with the sidekick. Easy to set up except for the sidekick. I was able to get the remote paired but the unit wouldn’t follow. I didn’t spend very long messing with it because the caddy worked fine using the remote. I’m very happy with it so far.
chris y.
well built! easy to use
Fletcher R.
It would be five stars except for problems with support responding. I had a sidekick follow me unit (v2 Pro) before purchasing the cybercart and was told that the cybercart would work with the sidekick. Mine does not and I have requested help from support. They continue to say the cybercart should work with the sidekick remote; it does not. Been about a month and I have no answer. Cybercart works well with the remote provided but support is not very responsive if you need them.
Nhat D.
Overall, this is a great product! Very good build quality and many good design features.
I upgraded from the V2 Pro. The V2 Pro worked well, but it was a pain in the a$$ to attach and detach from the push cart, before and after every round.
The Cybercart is much easier to fold and unfold, like a regular push cart, and it takes up less space in the trunk of a car.
I have 3 complaints though: (1) on bumpy terrain, the storage compartment cover keeps popping up even though it has a locking mechanism; (2) on steep declines, it is not very responsive to turn commands; and (3) the remote control is a little too short, so it doesn't sit in your hand comfortably.
Despite these complaints, the Cybercart is still the best out there, so I would highly recommend.
Ståle S.
Very good trolley.
DENNIS K.
I’ve been using electric push carts for 4 years and the cyber cart is by far the best one. It is so easy to open and close and is extremely well balanced and stable, even on slopes. I would highly recommend it to anyone seeking to walk worry free in style.
DEAN M.
Love new Cybercart. Had V2 which was also great. My personal caddy
Jim H.
Lots of storage space, runs smoothly, and is just a lot of fun to use! It's keeping me walking at age 66.
Donald B.
I traded in two V2s for new cybercarts, they are awesome. Our V2s were several years old, still working great but we decided to take advantage of the trade in program. A few anomalies with the order caused by me, not Alphard, but James and the company worked with me to get things worked out. Great customer service and a great product.
Tony C.
Best purchase ever. Easy setup and easy to use. Highly recommend
Daniel V.
Easy to load and set up easy to break down very good unit
Bruce W.
Great product. Easy set up at the course. Just unfold and go! Gotta get the seat for it when back in stock. Love the product!!!
Bradley M.
It’s great and easy to function. Ergonomically designed with the golfer in mind. Battery could last a little longer… Found that when playing a course with hills, it definitely drains faster. Also found when playing regular flat courses, I wouldn’t trust it to last or make it over 27 holes. Outside of that, it has been phenomenal! It’s quiet, fast enough and allows you to feel like you have a caddy in regards to not carrying or pushing a bag. Used it about 60 rounds this year. This far it’s been great
Mike H.
My initial impression of the Cybercart is very good. I'm a PGA club professional and enjoy walking whenever possible.
Here are my positives:
Very robust and well built.
Stable and well balanced.
Easy to manuever.
Bag sits well on the cart.
Speed control is excellent.
Battery life if great.
Negetives:
It's heavier than i expected when folded up.
Need's to be unfolded outside because it's very wide when set up and very challenging to get thru the door of the pro shop. (not a big deal if you're bringing it to the course and unloading in the parking lot)
I wish battery cover was hinged somehow. I feel like i'm going to lose it at some point.
Overall, I'm loving this cart so far. Very glad i purchased it. I'll revisit this review after a few months of use.
Max T.
Upgraded from v2 an it. Works great. So far
Tom M.
The cart works really well and is very responsive. The only issue is that there may be a battery connection issue. A long push on the battery switch turns it on for a few seconds, but then it turns back off... It takes 2 or 3 times of pushing the button for the battery to stay on.
Steve S.
Very intuitive right out of the box. Battery holds up well thru 36 holes. Good balance on inclines and declines. Only issues have been due to operator error when not paying attention. Drastic improvement over the initial offering.
Anthony A.
Well engineered
Tom R.
I did the trade in with my old V2, purchased the new Cyberchart. The transition of buying the Cyberchart to boxing up my old cart was seamless! Alphard did what they said no surprises meaning they told me I would get $208 for my old V2 cart and that’s what I was credited. They paid for the shipping as well.
I’m very happy with the Cybercart, setup prior to playing is very fast, nothing to it to get going.
The only negative is the drink holder, it’s very flimsy, swings around spilling my drink.
Farzin T.
Easy does it. Great golfing companion.
Donald M.
Very easy setup and takedown. Battery lasts and lasts.
The usb port on the battery is a nice surprise to keep the phone charged up. The remote with the LCD screen is a nice bonus but due to operator error, I keepmhitting it while not paying attention. GREAT CART
Edward K.
Much better than the battery only V2. Works great especially like the gyroscope function as it works really well up hills and side hill lies.
Thomas B.
Love the new cart. Had the Bag Boy conversion kit first. Love not having to break down the cart to put in car.
Robert l.
Very easy to use and folds up nicely. Fits in my trunk with my clubs.
I love the way the battery fits in to the frame.
Brian D.
Nice upgrade from the V2. Cart sits well and the battery is so much better.
t b.
This cart is a game changer! I love to walk the golf course and the cyber cart lets me do so without pushing my bag. It is amazing how much effort that removes and leaves time and energy for focus on upcoming shots or friendly talks while walking with fellow players. I highly recommend this cart.
Mark D.
It’s a little heavy and is awkward to set up but works great and is easy to control.
Charles J S.
Convenient and easy to use, good battery life, and many useful features.
Frank B.
The bracket that holds the bag on the cart broke within the first few weeks. Upon inspection, there is very little plastic connecting the bracket to the cart. Hence, a shifting, heavier bag can easily break it. I have to reseat the battery regularly. It's not the mature product I'd expect more than a year into its lifecycle.
Young S.
Cybercart Review – After One Year of Use
I’ve been using the Cybercart for about a year, and unfortunately, I’ve experienced several issues. While the support team replies quickly to emails, they haven’t provided any effective solutions so far.
Here are the main problems:
1. Remote control issues: The remote frequently shuts off during use, usually once or twice per round. It’s difficult to get support for this because the serial number on the remote is unreadable (see photo).
2. Poor folding design: Folding the cart is cumbersome and risky. The plastic components are flimsy and can easily break if not handled very gently. You have to be extremely careful when folding or unfolding it.
3. Communication failure and warranty difficulty: The cart recently stopped operating, and the remote no longer communicates with it (see photo). I’ve been trying to get warranty support from Alphard, but the process has been frustrating. They require information—such as the serial number—that’s unreadable on my device, even though Alphard started to deliver the Cybercart less than a year old. All Cybercart should be under a 1-year warranty at this point.
4. Tires are wearing out unevenly, which indicates the alignment issue. I have seen the other reviews complanting about this.
Overall, the design and support experience have been disappointing, especially given the price. I hope Alphard improves product durability and warranty accessibility for future customers.
Jaewoo K.
I used to use V2 and suffered from low battery issue which only went 15 holes using two years so I traded in with Cyber cart. Unfortunately the battery capacity was not improved. It goes only 18 holes with new one and fully charged even though Alphard advertised that the battery goes 36 holes. Another issue of Cyber cart is less stability than V2 which is wide width so often falling down at hilly ground. And I expected that the weight of Cyber cart would be lighter than V2 but it was heavier and bigger. One more trouble is power switch which is not easy to turn on. I could not turn on with one time pushing power button.
Kyle B.
The new Cybercart is great...I took the offer to trade-in my V2 and get the $250.00 rebate. I love it!
Leslie B. B.
I loved my V2, but this is easier to use and it fits my cargo area better,
Gordon B.
I replaced my V2 that I had attached to a clic gear golf cart. That worked nicely for several years until it finally broke down. I like the new cyber cart. It is much more stable and easier to handle. The golf bag attaches to it easily and it folds nicely. The only issue is that it is very heavy. I’ve only had this for a month now, but it seems to work well.
Risto W.
It is excellent look and feel, better than I expected. I would recommend it to everyone. Only thing is battery duration as at least for me it is not enough for two rounds.
LAMBERT V.
I received my new Cybercart on Thu 2nd October and used it for the first time on Wed 8th Oct at my golf club.
Unfortunately, the cart did not operate as expected.
The wheels unexpectedly played up by not turning together and thus causing the cart to rotate sharply to the right. No amount of holding down the left button fixed the problem. Also, when pressing reverse at this time, one wheel did not turn.
I switched off the cart and the remote and then pushed the cart for the rest of the hole. On restarting everything, the cart behaved for a few holes and then the same issue occurred again. This happened at least 6 times during the round.
What annoys me most is that several emails to Alphard AU regarding the problem was met with no response whatsoever.
It is now Sun 19th Oct and have still not heard from anyone.
LAMBERT V.
I received my new Cybercart on Thu 2nd October and used it for the first time on Wed 8th Oct at my golf club. Unfortunately, the cart did not operate as expected. The wheels unexpectedly played up by not turning together and thus causing the cart to rotate sharply to the right. No amount of holding down the left button fixed the problem. Also, when pressing reverse at this time, one wheel did not turn. I switched off the cart and the remote and then pushed the cart for the rest of the hole. On restarting everything, the cart behaved for a few holes and then the same issue occurred again. This happened at least 6 times during the round. What annoys me most is that several emails to Alphard AU regarding the problem was met with no response whatsoever. It is now Sun 19th Oct and have still not heard from anyone.
James C.
It's a very good carrier cart. I've used it five times already. The only thing that doesn't feel enough is that the battery is not enough for 36 holes, maybe only 35 holes. What a pity!
Alejandro B.
1. It is too heavy
2. The base of the umbrella holder is not strong enough
Richard V.
Not complicated to order, setup and use. Very quiet (especially compared to V2 conversion) and gyroscope seems much more accurate. Love new drink holder and rack for sand bottle.
MIKE V.
I will have to revise this review in another month or so. I have had the Cybercart for approximately 3 weeks and was only able to use it for 2 holes. After teeing off on the third hole of it's debut round the cart would only go in literal circles and I had to abort the attempt.
As I type this I will be attempting to play a round tomorrow morning as I finally received a new control box today.
Everything seems to be fine again. While I had no issues with the customer service I received, including the technician I worked with I think 3 weeks to get a control box on a brand new cart that takes 5 minutes to replace and took 10 minutes to diagnose is waaaay too long! Communication needs to be much quicker and overnight shipping is a must for the price of these products.